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Alpenglow-Accessibility

Our commitment to making the Alpenglow Fireplace Services website usable for everyone, and how to reach us if you need help.

Alpenglow Fireplace Services LLC is committed to making fireplace-services.com usable for as many people as possible, including people who use assistive technology.

1. Our Commitment

We believe every homeowner in Arlington, Camano, Stanwood, Marysville, Granite Falls, and Snohomish should be able to reach us and understand our fireplace and chimney services online. We work to make our website clear, navigable, and accessible, and we treat accessibility as an ongoing effort rather than a one time task.

2. Conformance Standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of abilities, including visual, hearing, motor, and cognitive differences.

3. What We Do to Support Accessibility

Use clear headings and a logical reading order on every page

Provide text alternatives for meaningful images

Maintain readable color contrast using our brand palette

Support keyboard navigation for links, buttons, and forms

Label form fields so screen readers can describe them

Use responsive layouts that work on phones, tablets, and desktops

4. Known Limitations

Some content, such as embedded maps or third party tools, may not fully meet our accessibility target because it is provided by outside services. Where that happens, we offer another way to get the same information. If a map is hard to use, for example, you can call or email us and we will help directly.

5. Feedback and How to Get Help

If you have trouble using any part of our website, or you need information in a different format, please tell us. We will do our best to provide what you need and to fix the issue. The fastest way to reach a person is to call or text (360) 548-3747 during business hours, Monday to Friday, 9:00am to 5:00pm.

When you contact us about an accessibility problem, it helps to include the page address, a short description of the issue, and the browser or assistive tool you were using.

6. Contact

Alpenglow Fireplace Services LLC
PO Box 395, Arlington, WA 98223
Email: info@alpenglowfireplace.com
Phone: (360) 548-3747

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